You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about BJ's Automotive:
We had a customer come in today on a Hyundai Sonata and wanted to get a personal inspection with a mechanic they use. I have to say that from the very moment we pulled in Sue was there to help. They went over and assessed whole vehicle and gave it a clean bill of health. But, it's not the clean bill of health that impressed me, it was the honesty and thoroughness in which they looked out for one of their own customers and wasn't looking to upsell. As well, it also shows the integrity we have as a company in the PreOwned vehicles we provide. I have seen other clients use various service centers in the local area (Simi, Conejo and San Fernando Valley) and get told they need to do a various service work like flushes and tune up, or something was leaking on a vehicle that was still under factory warranty. My bother-in-law and various friends and acquaintances use and recommended them and now I know why! The service and integrity of BJ's Automotive is just too notch!!!Daniel N.
We put our trust in BJ's and they did not disappoint...my daughter is in So Cal for college and I am in Sacramento this was a huge concern to find someplace honest to get her car fixed, Sue was very sweet and took care of her. THANK YOU!!Cindy Campbell
I simply couldn't afford to take my car to the dealership to be serviced and needed an honest mechanic who I could trust to work on my baby. My parents recommended BJ's and I am so glad they did. Sue took the time to go over my options and gave me a more than fair price. My car is driving like it's brand new again. I would recommend this establishment to anyone in need of service. I would rate 20 stars if I could.S
I have been going to BJ's for over 15 years. BJ, Sue and the team are always honest, transparent, compassionate, knowledgeable, and work tirelessly to make your vehicle right. I not only recommend them but I eoukd drive from out of state to have them work on my vehicles. They are above exceptional.Ray Clayton
Great service, great workers. It's the only auto shop I trust cause they're consistent with their high quality maintenance.Brian Alvarenga
I've never been to a mechanic business where they're so nice and honest. I felt taken care of in every way. I REALLY recommend this small family run business. They TRULY care and do their very best to have competitive prices. You will be a lifetime customer!Audrey DuBiel
We?ve been taking our cars to BJ?s for 9 years and have always been really happy with the service and attention we get from them. They are always very communicative regarding the status of our vehicles and are quick to respond to calls and texts. It never feels like they are pushing us toward unnecessary maintenance or other expenditures. Whenever I drop off a car Sue asks when I need it back and they usually are able to accommodate my schedule, but if not she tells me upfront so I can plan accordingly. We really value the friendliness and professionalism of BJ?s and will continue to take our cars here for the foreseeable future!Mark Gillins
I went to BJ's on multiple occasions feeling a lil unsure about my car purchase and without them I could've been in a hole. These people are honest and trustworthy always a pleasure to come here and get top notch service. They are very good people and will always have my business and love.Candice Macias
As always, it was great service! We recommend them to everyone! They are so honest and friendly. They explain what is wrong in terms you can understand and make you feel like family. If you want an honest quality service BJ's is for you!Lori Olbrich
They troubleshot the problem on my companies van and completed the repairs quickly. So I took them another van from our fleet for the same repair!Milton Sale
BJ takes care of my car and does awesome job keeping me safe out on the road. I recommend their expert service and customer service anytime.JoAnn Ettensperger
Absolutely amazing, above and beyond service. So helpful, so sweet, and on top of it. Highly recommended for any of your vehicle needs!!Kayla Rufo
I would recommend them to anyone with any issues with their vehicle. Very friendly and accommodating.Andrew Nice
Super helpful and quick. Sue explained everything very well and made it easy to understand.NUT CLAN
Sue went above and beyond for our Chevy Captiva and her technician even put air on my low tire without me asking so amazing customer service!BEBESITA TANITA
Sue provided great service and explanations. Will definitely be returning and hoping I get her again!morales2018
Needed our brakes checked urgently while on vacation. Called BJ's and got right in. They were very thorough, very nice and extremely reasonable on cost. Got us back on the road very quickly. We highly recommend them.Debra Leal
Very helpful.Andrea Tabanelli
Got my car towed there and was in and out in a matter of minutes. They explained what they thought the issue was, quoted me, and a day or so later I came back and ended up owing less than the initial quote. I would happily deal with guys again!!Julie Washington
Came in to get a oil change for my Ford, really good service.Joshua Cariste
Sue was beyond accommodating. Squeezed us in for the 2nd car inspection we've had done here. Honest, busy. Will be coming back for service!!Google User
Sue was wonderfully honest and the diagnosis of my Honda Accord was amazingly correct. My car continues to run beautifully after the sensors were replaced!!!K Johnson
Sue was very nice. The guys who changed oil and checked tires were on the job right away. Very clean and pleasant place to wait at. Thank You for the service! 2/21/22. Been going to BJS now for over 2 years. Have all automobile work done there. Sue once again is friendly and let's me know what services my car needs. They don't force you into anything but let you decide as an informed owner. I am a single senior woman with no mechanical understanding, they always let me know and decide what I want done. They do not force services at all! The service bay, office and employees are clean and friendly! Highly recommend! Plus, Thank you SueLinda Boman
Can?t say enough good things about BJ?s Automotive! They use their Best Judgement to determine your vehicle?s needs. I count on BJ?s to keep my cars maintained. Always courteous and professional!Stephanie Boynton
Very helpful and friendly. Upfront and honest.Elijah Lambert
BJ's is our go to place for service, repairs, advice and all things for our cars. We know each and every time we come here that we will be treated fairly, get the services promised, and they even work around our hectic schedules to do the work we need done in a timely manner. We are met with respect and professionalism by every employee and we enjoy chatting with Sue when we visit! Brad even took the time to check out a car we were about to purchase for our daughter without charging us a cent! They are the very best! We highly recommend them for every service you need! We take all of our vehicles here!Melissa Thomas
We can truly recommend this shop. Not only did they do what our car needed, but they went the extra mile to reinstall the fog lamp cover that was missing without us asking them to fix it. They are professional, friendly, trustworthy and a place every customer is looking for. Thank you BJ?s Automotive staff.Jackie Melchor
Sue is friendly and to the point. I value their honesty and was referred by a friend. You would not be wrong for going through them for any work you might have on your vehicle. I found it interesting that they offer to show their customers parts and visual examples of the mechanics work. Also impressed that despite a current part shortage were able to accomplish the work on my vehicle quickly and at an affordable price. I will definitely go back to them for any major work that might need to be done in the future. -Cory P.Cory Pickett
I had the most pleasant conversation today with Sue on the phone. It only takes a second to realize they really do care about you the customer. I felt like I had known this place for 20 years just by our phone call. Sue gave me some really great advice to set me up in the best possible way in the future. It's hard to find an honest place out there and you can tell instantly this is the place you HAVE to head over to for honest and sincere work. I will be by very soon when the time is right to give them my business and you should too! So glad I was recommended to this place!BSchoon55
Great honest friendly people. Any maintenance I don't do myself, I only bring it to Brad and Sue. They are by far the best repair shop I have found.Danny Cherrier
Friendly and honest service. Prices are affordable. Both times I've gone they had my car back later the same day. This is my new, go-to auto repair shop in Simi.Chelsea Kenna Baxter
Great service, and timely repairs!Spicy McHaggis
I feel bjs had excellent service , very well priced and sue the receptionist was very nice and very helpful, I would definitely recommend and will be a repeat customercody thompson
Best auto place ever!!Hayley Brown
BJ's is amazing! I have taken my car here for everything from oil changes to major issues since the day I got it. They always do a thorough job checking everything and getting the car back as soon as possible, as well as letting me know if any problems are covered by dealership warranties/ recalls. Highly recommend!! 10/10Alex Bischoff
This is the third car I have had serviced by BJ's Automotive. I have always had a pleasant experience, and have not experienced any problems with my cars that are a result of any work completed by the mechanics. Brad and Sue keep me informed about necessary services to keep my 2010 car running efficiently. I highly recommend this establishment to my friends and family.Gay Mc Curley
This is the third car I have entrusted to BJ's Automotive for repair and routine services. I have never had a problem that has resulted from any work that I have had completed. Brad and Sue keep me informed of the normal maintenance services I need to keep my 2010 auto running and reliable. Everyone has a very pleasant demeanor, and a respectful attitude. I recommend their services to everyone!Gay L Mc Curley
BJ's has been my go to shop in town for 5 years. Brad and Sue are always so nice and professional. I've shopped around on pricing but they are always more than fair. You never have to worry about getting ripped off or up sold on repairs that don't need to be done. Good hard working honest business here. I recommend everyone in town to this shop.Pusheen Hailey
BJ's Automotive is Awesome! They fixed all of the issues with my car. Had some work done from a bad Mechanic and BJ's redid the work and made everything Tip Top!! Sue is Great! She kept me informed everyday a let me know what was going on. And went out of her way to show me the things that were leaking and needed repair. They are my Mechanic from now on! Thanks Sue! And thank your Mechanics for me!! Thanks againChris Webb
Very helpful. Super knowledgeable. Reasonable rates. Highly recommend.Tom Iavello
Dropped off my car for air conditioning service. Wasn't blowing cold air. Sue, from the front desk was the most hospitable person I have dealt with at any car service company. She was honest and upfront about everything. They fixed my car within the time limit they said and even a few hours earlier than expected. There was no sales pitch to fix unnecessary items. Will come back again for next service.Josh Belkin
Sue was very nice. The guys who changed oil and checked tires were on the job right away. Very clean and pleasant place to wait at. Thank You for the service!Linda Boman
Been my mechanic for many years and the life of my SUV. Great service, good prices & honest!Alex Sbardellati
Great people! I came to them on a recommendation from a friend with an issue with my car and while they weren't able to entirely help me out, they were completely honest and upfront about what they saw was wrong with my car and why they couldn't help and made a lot of great suggestions on what my next step should be. Definitely coming back if I ever have another car with a fixable issue.Reynold D. Calavera
I needed to get a smog. This place is recommended 4.8 rating. it's very clean, friendly and well taken care of. They take all precautions possible for the Corona. Thank you BJ'sLawrence Bardelli
Great place! Brad and Sue are so helpful and honest!Regina Y.
Best Automotive shop in Simi Valley. The service was excellent, I called in after work for an oil change and Sue got me right in. I will definitely be returning here for all my automotive needs.Harrison R.
I had a great experience here. When I called, they got me in quickly and worked on my car right away. The service was excellent and the prices were affordable. I would definitely bring my car back in the future.Randall G.
Very accommodating and trustworthy! I recommend them to all my friends.Don F.
I have been coming here for over 10 years, and have been very satisfied with their service and friendliness. In fact, they have been one of the first ones I have felt we?re trustworthy.Sharon S.
I brought my Mazda RX8 sports car in to figure out what was wrong with it due to it driving poorly. I learned from BJ's automotive that there was a major leak of gas in my car that was a huge problem. Fortunately, they found out that there was a recall for my car and even set up a appointment at a local Mazda dealership to fix it for me. Definitely will be continuing to take my car here.Bobby I.
An extremely friendly and professional group, and great service! Did I mention friendly?Molly W.
Thank you Sue and Brad, and everyone at BJ's for amazing service! I love coming here because the welcoming atmosphere is so pleasant while I hang out while my car gets serviced! Coffee and tea on the house :) personable service makes me feel that if I had a problem, I would be heard, and my problem taken care of. And that makes all the difference in the world.Ashley M.
Was recommended here by a friend and love it! Super friendly and quality service!Sydney B.
Always a great experience! I?ve been taking all my cars to Brad & Sue for more than 10 years, and completely trust them to do a quality job. They?re great communicators (I don?t speak ?engine?, ?medical?, or ?plumbing?, so having trusted professionals in those fields is critical). I highly recommend BJ?s Auto for auto maintenance in LA.Scott M.
I found this shop through AAA and reading through the reviews. After taking my car to them for an issue that was inconsistent and would sometimes leave me stranded while running fine most of the time, I know I have found the place I will take my car from now on. Brad is great to work with, honest and so personable. Sue is like bright flood of happy sunshine! They make it so you almost like going to the mechanic. THANK YOU BOTH SUE AND BRAD FOR BEING WHO YOU ARE AND FOR CREATING A PLACE WHERE I CAN TAKE MY CAR WITHOUT FEAR OF BEING TAKEN FOR A RIDE!Pam D.
I had a great experience with this company! I had a flat tire when I returned from traveling and called AAA to fix it. AAA sent a technician from Community out to check out the tire; he was so helpful. Since the tire was damaged, I brought it to their shop the next morning. They were friendly, helpful, and trustworthy. They promptly called with the results and gave me information before doing any work. They were flexible with my schedule for when I needed to pick up the car. I would highly recommend this shop to anyone in need of service! John is great and super helpful.Julia L.
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Daniel N., 01/19/2024
We had a customer come in today on a Hyundai Sonata and wanted to get a personal inspection with a mechanic they use. I have to say that from the very moment we pulled in Sue was there to help. They went over and assessed whole vehicle and gave it a clean bill of health. But, it's not the clean bill of health that impressed me, it was the honesty and thoroughness in which they looked out for one of their own customers and wasn't looking to upsell. As well, it also shows the integrity we have as a company in the PreOwned vehicles we provide. I have seen other clients use various service centers in the local area (Simi, Conejo and San Fernando Valley) and get told they need to do a various service work like flushes and tune up, or something was leaking on a vehicle that was still under factory warranty. My bother-in-law and various friends and acquaintances use and recommended them and now I know why! The service and integrity of BJ's Automotive is just too notch!!!