805-527-7741 | 2010 Donville Ave Simi Valley, CA 93065
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
coupons
OIL CHANGE SPECIAL
view couponFREE OIL FILTER
Starting at:
$64.99 Conventional/Blend Oil
$105.99 Synthetic Oil
Testimonials
Viv T., 06/10/2024
I've been driving by BJ's for years taking the back way to traffic on LA Ave. my Lexus needed a 55,000m service and Firestone would have taken 10 days as well as a competitor to BJ's to take the car. I called BJ's on Friday and took the car in first thing am Monday. Within an hour the service was complete with recommendations for the next 5000 mile service. They don't compete on price but you get what you pay for. Sue was thorough, patiently explained their business philosophy. I'll take the car to BJ's for my 60,000m service and have them do the brakes. Strongly recommend this shop. Thanks Sue!